Nala Privacy Policy

Effective Date: 2025/11/05

The Nala Team, developer of the Nala application, places the protection of your privacy at the forefront of our operations. This Privacy Policy is crafted to clearly outline how we gather, utilize, store, and secure your personal information—guaranteeing full transparency and empowering you to manage your data. By accessing or using Nala, you confirm your acceptance of the practices detailed herein.

1. How We Utilize Your Information

Your personal data is leveraged exclusively for legitimate, user - centric purposes that enhance your Nala experience and ensure the app operates effectively:

· Customization: Tailoring Nala’s content, functionalities, and interface to align with your unique preferences and usage patterns.

· App Enhancement: Identifying and resolving technical glitches, optimizing existing features, and developing new tools based on user feedback and behavioral insights.

· Protection & Security: Safeguarding your account from unauthorized access, detecting and mitigating potential risks, and maintaining a secure environment for all Nala users.

· Customer Assistance: Using the information you provide to understand and address your inquiries, resolve issues, and deliver timely, personalized support.

· Regulatory Compliance: Adhering to all applicable laws, regulations, and legal obligations when handling and processing your personal data.

Critical Note: Nala Team will never sell, rent, or lease your personal information to third parties for marketing activities.

2. Information We Collect

We gather data about you through two primary channels: information you intentionally share, and data that is automatically captured during your use of Nala.

2.1 Intentionally Shared Information

When you engage with Nala—such as creating an account, customizing settings, or reaching out to our support team—you may provide the following:

· Identifying details: Your full name, chosen username, and email address. These are vital for setting up and managing your Nala account.

· Preference - related data: Your selections for notification settings, privacy configurations, and other app - specific preferences that shape your user experience.

2.2 Automatically Captured Information

As you use Nala, certain data is collected without requiring additional action on your part:

· Device specifications: Details about your device’s model, operating system version, and hardware capabilities. This enables us to ensure Nala functions seamlessly on your device.

· Technical information: Your IP address (used to determine a general geographic location) and, if you grant permission, precise location data. This allows us to offer location - tailored features.

· Usage statistics: Information about which Nala features you utilize, how frequently you launch the app, and the duration of each usage session. This data supports ongoing app improvement.

2.3 Location - Specific Data

We only collect location data if you explicitly grant permission. You can modify your location permission settings at any time via your device’s settings or the Nala app’s preferences menu.

2.4 Tracking Tools & Technologies

Nala employs cookies and similar tracking mechanisms to analyze user interaction with the app, boost performance, and enhance personalization. These tools help us understand user behavior and identify opportunities for app refinement.

3. Data Security Protocols

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, modification, or destruction:

· Encryption: Sensitive data is encrypted both during transmission (while in transit) and when stored (at rest) using industry - recognized encryption technologies.

· Access Controls: Only authorized Nala Team personnel with a valid business need are permitted to access your personal data.

· Routine Security Assessments: We conduct regular security evaluations and update our systems and processes to address emerging threats and maintain the effectiveness of our data protection measures.

While we strive to ensure maximum data security, we recommend that you use a strong, unique password for your Nala account and avoid sharing your login credentials to further safeguard your information.

4. Your Rights Concerning Personal Data

As a Nala user, you have the following rights regarding your personal information, and we facilitate easy exercise of these rights:

· Right to Access: You may request a copy of the personal data we hold about you.

· Right to Correction: If your personal information is inaccurate or incomplete, you can request that we update or correct it.

· Right to Deletion: You may request the removal of your personal data, unless legal requirements mandate its retention.

· Right to Restriction: Under specific circumstances (e.g., if you dispute the accuracy of your data), you can request that we limit the processing of your information.

· Right to Control Communications: You can adjust your preferences to determine which notifications and promotional communications you receive from Nala.

To exercise any of these rights, please send a detailed request to our official email: nizitao2519ns@163.com. We will respond to your request promptly in compliance with applicable privacy laws.

5. Data Retention Period

We retain your personal data only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. Once this period expires, or upon your request, we will either permanently delete your data or anonymize it (by removing all identifying information)—unless legal obligations require us to retain it for compliance with laws or regulations.

6. Circumstances for Sharing Your Information

Nala Team does not sell your personal data to third parties. However, we may share your information in the following limited scenarios:

· Third - Party Service Providers: We may engage trusted third - party vendors to deliver services such as data storage, analytics, or technical support. These providers are contractually obligated to protect your data and are prohibited from using it for any purposes other than delivering the agreed - upon services.

· Legal Obligations: We may disclose your information if required by law, a court order, or government regulation. We may also disclose it if we believe such disclosure is necessary to protect Nala Team, its users, or our legitimate business interests.

· Business Transitions: In the event of a merger, acquisition, sale of assets, or other business restructuring, your personal data may be transferred to the acquiring or successor entity. We will notify you of any such transfer in advance via email or within the Nala app.

7. Privacy for Underage Users

Nala is not intended for use by individuals under the age of 17, and we do not knowingly collect personal data from this age group. If we discover that we have collected personal data from a child under 17 without obtaining the necessary parental or guardian consent, we will immediately delete that data. Parents or guardians who suspect their child has provided personal data to Nala without authorization can contact us at nizitao2519ns@163.com to request the deletion of such data.

8. Cross - Border Data Transfers

Given Nala’s global user base, your personal data may be transferred to and processed in countries outside your country of residence. Privacy laws and regulations in these countries may differ from those in your home country. By using Nala, you acknowledge and consent to the transfer of your data to these countries as needed to provide the app’s services. We take measures to ensure that all cross - border data transfers comply with applicable privacy laws and that your data is protected to the same high standard regardless of its location.

9. Policy Updates

Nala Team may update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or app functionalities. When updates are made, we will revise the “Effective Date” at the top of this policy. For significant changes, we will also notify you directly through the Nala app or via email. Your continued use of Nala after the updated policy takes effect constitutes your acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your data.

10. Get in Touch

If you have any questions, concerns, or feedback regarding this Privacy Policy or how Nala Team handles your data, please do not hesitate to contact us at:

Email: nizitao2519ns@163.com