Effective Date: 2025/11/05
This Nala User Agreement (hereinafter referred to as the "Agreement") establishes a legally enforceable contractual relationship between Nala Team (hereinafter referred to as the "Service Provider"), the developer and operator of the Nala mobile application (hereinafter referred to as "Nala" or the "Service"), and you (hereinafter referred to as "You" or "User"). By downloading, installing, accessing, or otherwise utilizing any function of the Service, You acknowledge that You have carefully reviewed this Agreement, fully understood all its provisions, and voluntarily consent to be bound by each term herein. If You do not agree to any clause of this Agreement, You must immediately cease all access to and use of the Service.
The Service is exclusively available to individuals who have attained the age of 17. By using Nala, You represent and warrant that You satisfy this age requirement. The Service Provider reserves the right to verify Your age through reasonable means at any time. In the event that You are confirmed to be under 17 years of age, the Service Provider shall have the right to terminate Your access to the Service immediately, without prior notice and without assuming any corresponding liability.
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where the Service Provider is legally registered. Any disputes, claims, or controversies arising out of or in connection with this Agreement or Your use of the Service shall be resolved exclusively through arbitration conducted in the aforementioned jurisdiction. The arbitration proceedings shall be carried out in strict compliance with the rules and procedures of the designated arbitration institution in that jurisdiction.
As a User of Nala, You shall comply with the following obligations:
· Use the Service in strict accordance with all applicable national laws, regional regulations, and industry ethical standards.
· Refrain from engaging in any illegal, unauthorized, or malicious activities that may affect the normal operation of the Service or harm the interests of other Users.
· Not engage in harassment, abuse, defamation, or any form of harmful behavior towards other Users, employees of the Service Provider, or any third parties associated with the Service.
· Avoid uploading, sharing, or transmitting content that is vulgar, defamatory, obscene, violent, or infringes upon the intellectual property rights (including copyrights, trademarks, and patents) of any third party.
· Not attempt to disrupt the Service’s technical functionality, network security, or operational order (such as through unauthorized access, spreading malware, sending spam messages, or using automated programs to crawl data).
· Sharing on Nala
Nala encourages users to post photos, stories, and reflections about city life and hidden urban experiences. All shared content must follow this Agreement and applicable laws.
Please do not upload or distribute content that:
Breaks any law or regulation;
Includes violent, obscene, hateful, or discriminatory material;
Violates the intellectual property, privacy, or personal rights of others.
· Keeping the Community Safe
To ensure Nala remains an open and inspiring space:
You can report inappropriate or harmful posts directly in the app.
You can block users to maintain a positive personal environment.
The Operator reviews reports carefully and aims to respond within 24 hours, taking actions such as content removal, limited visibility, or account suspension if necessary.
· Rights You Grant
By uploading or sharing UGC, you give the Operator a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content within the app — for purposes of community sharing, inspiration curation, and platform improvement.
All content, features, and materials contained in Nala—including but not limited to text, pictures, icons, trademarks, service marks, and software code—are the exclusive intellectual property of the Service Provider or its authorized licensors. These intellectual properties are protected by international copyright laws, trademark laws, and other relevant intellectual property regulations. Without obtaining the prior written consent of the Service Provider, You shall not reproduce, distribute, modify, adapt, translate, or create derivative works from any part of the Service.
The Service Provider may, at its sole discretion, suspend or terminate Your access to the Service at any time, with or without prior written notice. Such measures may be implemented if You violate any provisions of this Agreement, engage in illegal activities that threaten the Service’s security, or cause losses to other Users or the Service Provider. Upon termination of Your access, Your right to use the Service shall be immediately revoked, and the Service Provider shall not be liable for any direct or indirect losses incurred by You as a result.
To the maximum extent permitted by applicable law, the Service Provider shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from or related to Your use of the Service. Such damages include but are not limited to loss of data, loss of profits, interruption of business operations, or loss of business opportunities. In the event that the Service Provider is found to bear legal liability, the total amount of such liability shall not exceed the actual amount (if any) that You have paid to the Service Provider for the use of paid functions of the Service.
The Service Provider reserves the right to revise, update, or modify this Agreement from time to time according to business needs and changes in laws and regulations. For material amendments (including but not limited to changes in liability clauses, user rights, and service scope), the Service Provider will notify You through prominent in-app notifications, official email, or other reasonable channels at least 7 days in advance. Your continued use of the Service after the effective date of the amended Agreement shall be deemed as Your acceptance of the revised terms. It is Your responsibility to regularly log in to the Service to review the latest version of this Agreement.
Your use of the Service is subject to the Nala Team Privacy Policy. This Privacy Policy specifies in detail the types of personal information collected by the Service Provider, the purposes and methods of using such information, the measures for protecting information security, and the ways for You to exercise Your privacy rights. By using the Service, You consent to the collection, storage, use, and disclosure of Your personal information in accordance with the provisions of the Privacy Policy. We recommend that You review the Privacy Policy periodically to stay informed of any updates.
The Service is operated and managed from the Service Provider’s designated business premises. By accessing or using the Service, You agree that the laws and regulations of the jurisdiction where the Service Provider’s main business premises are located shall apply to all matters related to Your use of the Service. If You access the Service from a region outside this jurisdiction, You shall independently bear the responsibility of complying with all local laws, regulations, and administrative requirements applicable to Your use of the Service.
For inquiries, complaints, or suggestions regarding this Agreement, the Service, or the Privacy Policy, please contact us through the following channels:
· Official Email: nizitao2519ns@163.com
By accessing, installing, or using any function of Nala, You confirm that You have read, understood, and unconditionally agreed to all the terms and conditions set forth in this Agreement.